Last updated: 16 September 2026
Peekwise (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how Peekwise collects, uses, stores and discloses personal information when you visit our website, make an enquiry, book a property inspection or otherwise interact with us.
We are based in Victoria, Australia and manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.
1. Personal Information We Collect
The types of personal information we may collect include:
We may also collect photographs, videos, notes and other information relating to a property where this is necessary to provide our inspection services and prepare an inspection report.
Please avoid providing sensitive personal information unless it is reasonably necessary for us to provide the requested service.
2. How We Collect Personal Information
We may collect personal information:
If you provide us with personal information about another person, you should ensure that you have their permission to do so and that they are aware of this Privacy Policy.
3. How We Use Personal Information
We may use your personal information to:
We will not sell or rent your personal information to third parties.
4. Property Inspection Reports
Inspection reports may contain property addresses, photographs, observations and other information collected during an inspection.
Reports are prepared for the client who commissioned the inspection and should not be relied upon by another person unless Peekwise has expressly agreed otherwise.
We may disclose a report to another person where:
5. Disclosure to Third Parties
We may disclose personal information to trusted third parties where reasonably necessary, including:
These providers are only given access to the information reasonably necessary for them to perform their services.
Some third-party service providers may store or process information outside Australia. Where this occurs, we will take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable privacy requirements.
6. Website Cookies and Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences and understand how visitors use the website.
We may use third-party analytics or advertising services that collect information such as your IP address, device type, browser, general location and website activity. This information helps us improve website performance and assess the effectiveness of our marketing.
You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
7. Marketing Communications
With your consent, or where otherwise permitted by law, we may use your contact details to provide information about Peekwise services.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in an email or contacting us directly. You may still receive essential communications relating to a quote, booking, inspection, payment or report.
8. Storage and Security
We take reasonable administrative, technical and physical measures to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
These measures may include access controls, password protection, secure hosting, software updates and restricted access to business records.
Although we take reasonable precautions, no method of transmitting or storing information electronically is completely secure. You provide information online at your own risk.
When personal information is no longer reasonably required, we may securely destroy or de-identify it, unless we are required to retain it for legal, taxation, insurance or business-record purposes.
9. Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may need to verify your identity before providing access or making changes.
In some circumstances, we may be unable to provide access to particular information. If this occurs, we will explain the reason where we are legally permitted to do so.
10. Privacy Complaints
If you have a question or concern about how we have handled your personal information, please contact us using the details below.
Please include sufficient information for us to understand and investigate your concern. We will aim to acknowledge your complaint promptly and respond within a reasonable timeframe.
If you are not satisfied with our response and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner through www.oaic.gov.au.
11. Third-Party Websites
Our website may contain links to third-party websites. Peekwise is not responsible for the privacy practices, security or content of those websites. We recommend reviewing the privacy policy of each third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our services, business practices or legal obligations.
The current version will be published on our website with the date it was last updated.
13. Contact Us
For questions, access requests, corrections or privacy complaints, please contact:
Peekwise
Victoria, Australia
Email: [Insert contact email address]
Phone: [Insert telephone number]
Website: https://peekwise.com
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